Frequently AskedQuestions

We offer comprehensive web development services including custom website design, e-commerce solutions, SEO optimization, website maintenance, and digital marketing. We specialize in serving businesses in Trinidad & Tobago and the wider Caribbean region.

Project timelines vary based on complexity. Simple websites take 2-4 weeks, while complex e-commerce sites can take 6-8 weeks. We'll provide a detailed timeline during our initial consultation.

Yes! While we specialize in the Caribbean market, we work with businesses worldwide. Our expertise in local markets gives us unique insights that benefit all our clients.

Our deep understanding of Caribbean business culture, proven track record with 100+ successful projects, modern technology stack, and commitment to ongoing support set us apart. We're not just developers - we're your digital growth partners.

Absolutely! We offer 24/7 technical support, regular updates, security monitoring, and maintenance packages to ensure your website continues performing optimally.

We offer transparent pricing with three main tiers: Starter ($999), Professional ($1,999), and Enterprise ($3,999). Each plan includes different features and support levels. Custom solutions are also available.

Yes! We offer flexible payment plans with 50% upfront and the remainder upon completion. We also accept monthly payments for ongoing services.

No hidden fees! Our pricing is completely transparent. The price you see is exactly what you pay. We'll clearly outline all costs during our initial consultation.

We accept all major credit cards, PayPal, bank transfers, and local payment methods. All payments are processed securely through Stripe.

Yes! We offer special pricing for non-profit organizations, startups, and small businesses. Contact us to discuss your specific needs and budget.

We use modern, industry-standard technologies including React, Next.js, TypeScript, Tailwind CSS, and more. We choose the best technology stack for each project's specific needs.

Absolutely! All our websites are built with a mobile-first approach. With 80% of Caribbean users browsing on mobile, we ensure your site looks perfect on every device.

We optimize all websites for speed, typically achieving 90+ Lighthouse scores. Fast loading times are crucial for user experience and SEO rankings.

Yes! We offer reliable hosting with 99.9% uptime guarantee, SSL certificates, daily backups, and security monitoring. We can also work with your existing hosting provider.

All our websites include basic SEO optimization. We also offer comprehensive SEO services including keyword research, content optimization, and ongoing SEO management.

Yes! We specialize in e-commerce development using platforms like Shopify, WooCommerce, and custom solutions. We'll recommend the best platform for your business needs.

We integrate with all major payment gateways including Stripe, PayPal, Square, and local Caribbean payment processors. We'll set up the payment methods your customers prefer.

We implement robust inventory management systems that sync with your physical stock, track sales, and provide low-stock alerts. You can manage everything from one dashboard.

Yes! We can implement click-and-collect functionality, allowing customers to order online and pick up at your physical location. This is especially popular in the Caribbean market.

Absolutely! We provide comprehensive training for you and your team on how to manage products, process orders, handle customer service, and use all e-commerce features.

We offer 24/7 technical support, regular maintenance updates, security monitoring, performance optimization, and content updates. We're always here when you need us.

We typically respond to urgent issues within 2-4 hours, and non-urgent requests within 24 hours. Premium support clients get even faster response times.

Yes! We can help with content updates, image changes, text modifications, and adding new pages. We offer both one-time updates and ongoing content management packages.

We monitor all websites 24/7 and are immediately notified of any issues. Our team works quickly to restore service, and we'll keep you updated throughout the process.

Yes! We perform daily automated backups of your website and database. In case of any issues, we can quickly restore your site to a previous working state.

SEO is a long-term strategy. You may see initial improvements in 4-8 weeks, but significant results typically take 3-6 months. We provide regular reports to track progress.

While we can't guarantee specific rankings (as search engines control this), we have a proven track record of improving rankings for our clients. We focus on sustainable, long-term SEO strategies.

Our SEO services include keyword research, on-page optimization, technical SEO, content creation, local SEO, link building, and ongoing monitoring and reporting.

Yes! We offer comprehensive digital marketing services including Google Ads, Facebook/Instagram ads, and other social media advertising. We can manage your entire digital marketing strategy.

We use advanced analytics tools to track keyword rankings, organic traffic, conversion rates, and other key metrics. We provide monthly reports with actionable insights.